Clear importance of lots of pre-visit information and FAQs on attraction websites; essential to have clear information about toilets, what's open and what's not, the range of food and drink to buy, can people bring their own picnics etc.
Videos showing what a visit will feel and look like are hugely valuable and popular
That for many members of the public visiting and attractions - often their favourite - is an emotional experience for them after months of lockdown
The importance of ensuring that furloughed staff who can't yet work or participate in the excitement and frenzy of reopening are not forgotten, or their contribution and value not celebrated on opening day; avoid a two culture organisation
A significant no-show rate of members is the norm for most attractions (typically between 15 - 40% in the first few days and weeks, as opposed to just 5 - 6% of no-shows for paying visitors) but this can be reduced by careful and sensitive communication with members not to book multiple slots and telling them of the consequences on others of not turning-up
Many attractions reporting record retail sales, especially at pop-up shops throughout the sites which require little infrastructure and just a contactless payment point
The latest Consumer Tracking Report from BVA BDRC. Key points are:
There is no significant improvement in the public mood
Only 3% of people have been to a visitor attraction since they reopened
On average, people say that it will be 3-4 months before they go to an attraction with 28% saying they will do so before the end of August
Despite the announcement that indoor attractions will be able to open from 4th July, the average lead time remains more than four months
Over half of people say that they intend to take a UK holiday before the end of the year
The proportion of people anticipating taking a summer overseas trip remains consistently low ahead of an announcement on air bridges.
'We're Good to Go' Approval by VisitEngland
VisitEngland have received 14,000 registrations for the 'We're Good To Go' accreditation mark and 12,000 have been approved.
VisitEngland’s “We’re Good to Go” mark is now live so that businesses can register their property as being managed in a COVID safe manner. The accreditation is UK-wide and is being delivered with and by the national tourist boards in Scotland, Wales and Northern Ireland. https://goodtogo.visitbritain.com/ This mark is available to businesses in all parts of the UK with businesses being assessed according to their respective national guidance including the social distancing and cleanliness protocols that must be in place. In England, businesses must align with the UK Government’s official guidance for the sector including ‘Working Safely during COVID-19: Visitor Economy’. An ‘alert’ system ensures that businesses signed up to the standard are notified of any changes to the official guidance and a call-handling service will provide support for businesses. There are also assessors who will carry-out random spot-checks on businesses to ensure that they are adhering to the requirements of the official guidance and the protocols. The final bit of the jigsaw - the social distancing and cleaning protocols for businesses will be available shortly on the UK Hospitality website https://www.ukhospitality.org.uk/page/coronavirus
UK Cultural Sector reopening tracker
This latest version of the tracker looks at the UK Cultural Sector as a whole.
Further details to follow.
Speech by Prime Minister Boris Johnson on the economy
Boris Johnson gave a speech on the economy on June 30th , announcing a “New Deal” which puts jobs and infrastructure at the centre of the government’s economic growth strategy. The Prime Minister announced the bringing forward of £5bn of capital investment projects, supporting jobs and the economic recovery. In the Autumn the government will also publish a National Infrastructure Strategy which will set a clear direction on core economic infrastructure, including energy networks, road and rail, flood defences and waste. UK Government also intends to bring forward funding to accelerate infrastructure projects in Scotland, Wales, and Northern Ireland and will carry out a review to look at how best to improve road, rail, air and sea links between our four nations to create a more connected kingdom. Find out more here.
The part about science is 22:45 mins - 25 mins. Video finishes at 28 mins followed by questions
Guidance and Protocols
DON'T DOWNLOAD AS GUIDANCE WILL CHANGE. Use the links to see live information.
With businesses busy putting together their management systems to make sure that they operate in a Covid Safe manner from 4th July, it is important to remember that the Government’s guidance will invariably be updated as our knowledge of the disease increases and as Government policy changes. Businesses must keep checking that they are using the latest version of the guidance rather than simply relying on a downloaded copy which could soon be out of date.
To ensure that you always have the most up-to-date version, it pays to bookmark the appropriate links and regularly check for updates.
The Department for Education has produced guidance for organisations or individuals who provide community activities, tuition, holiday clubs or after-school clubs for children, as well as their staff and volunteers. This guidance covers issues such as:
The UK Government published a Plan to Rebuild document in May which lays out in detail their phased approach to re-opening and discusses which types of businesses may be able to re-open safely and when.
Re-opening: What visitors think highlights two reports from the Association of Leading Visitor Attractions (ALVA) with some key insights into how people are feeling about returning to attractions.
The Health and Safety Executive is a UK government agency responsible for the encouragement, regulation and enforcement of workplace health, safety and welfare, and for research into occupational risks in Great Britain.