STEM Learning’s vision is a world-leading STEM education for all young people across the UK. To achieve this, it provides a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs and other activities, and a student-facing experiences. It also facilitates the STEM Ambassador programme, enabling nearly 30,000 individuals from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.
This crucial role will be accountable for the efficient operational management of the STEM Ambassador programme, as well as leading improvements and innovation of the customer experience of all stakeholders engaging with the programme.
You will give specific focus to teachers and educators, ensuring that their engagement builds high levels of re-engagement accessing high quality support. Key to this is ensuring a positive customer journey across all aspects of the programme including online via the STEM Ambassador platform, STEM Community and STEM Learning site, or through the Central Services team.
You will work closely with a range of stakeholders to embed employer and HE institute partnership engagement and contribute to cross-cutting activities. Your success in this role will contribute positively to building STEM Learning’s reputation as ‘the partner of choice’ for employers, professional bodies and others wanting to engage in and support STEM.
Our Ideal Candidate
You will be results focussed, with the ability to think analytically and strategically and respond creatively to challenges. Your proven project management and organisation skills will enable you to manage competing priorities to achieve optimum results.
With excellent relationship building and communication skills, you will need to demonstrate your ability to collaborate effectively with a range of internal and external stakeholders, including managing their expectations.
As a visible and supportive leader, you will work effectively with colleagues, and be able to manage change and build resilience within teams. As well as working as part of a team, you will equally be able to work on your own initiative.
This is a great opportunity for someone with a high level of personal resilience who is able to relish a challenge, to deliver impact within a complex education and skills landscape.
The role holder will be required to undertake UK travel and occasional overnight stays. Flexibility of working hours will be required to meet the demands of the role at key times.
Full details on the role and how to apply can be found here.