Visitor Operations Manager, Wonderseekers

To lead the delivery of a high-quality, customer-focused and commercially sustainable experience for all visitors, guests and users of Winchester Science Centre.

From ticket purchase to departure, the Visitor Operations Manager ensures that every touchpoint is welcoming, accessible, efficient and inspiring, supporting Wonderseekers’ charitable mission to spark curiosity in science and nature.

The role combines operational leadership, team management, customer service excellence, and responsibility for ticketing systems, visitor reporting and insight. As part of the Commercial Operations team, the Visitor Operations Manager plays a key role in ensuring that the Science Centre is data-led in understanding and improving the visitor journey across all activity on site — from general admission days to special events and experiences.

More information on the role can be found here.

Deadline: 28th January